The Sims 4 Not Responding or Working on Windows PC

Some players from The Sims 4 have complained about the game not starting properly, or even after starting it just can’t respond to anything you do. The question is, what is the cause of this problem and can it be fixed? Well, the short answer to this question is simple, yes.

The Sims 4 Not Responding or Working on Windows PC

When it comes to getting this error under control, we suggest you read the information below, as we believe it is enough to get things moving again:

  1. Open the game in compatibility mode
  2. Fix the game
  3. Exclude The Sims 4 from your antivirus
  4. Check Mods in The Sims 4
  5. Reinstall the Sims 4 or the Origin client.

1]Open the game in compatibility mode

Before going any further, the first thing to do is launch The Sims 4 in compatibility mode. Let’s see how to do this the right way.

Close The Sims 4 first

Yes, the first thing you should do here is close the game. You can do that by clicking on the X located in the upper right corner or use the game exit option.

Access The Sims 4 icon properties

The next step is then to right click on the shortcut or icon of The Sims 4 executable on the Officeand in the context menu, please select Properties.

Go to compatibility mode

After opening the Properties window, please select the Compatibility tab, and from there search The compatibility mode.

Choose the preferred Windows version

To continue, you will have to choose from several versions of Windows. If you’re using Windows 11 or Windows 10, choose Windows 8 or Windows 7 from the drop-down menu. Finally, hit Apply > OK, and that’s all. You can now test to see if The Sims 4 still acts when you try to launch it.

Read: The Sims 4 does not open or launch on a Windows PC.

2]Fix the game

The first thing to do when The Sims 4 won’t launch or open on your PC is to repair the game. It turns out that one of the common reasons for The Sims 4 not being able to launch is the corruption of game files. So, if the scenario applies, you should be able to fix the problem by repairing the game files. To do this, you can follow the steps below:

  1. First, open the Origin client on your PC.
  2. Now go to your game library and locate the Sims 4 game.
  3. Next, right-click on the Sims 4 game and hit the Repair option from the context menu.
  4. After that, wait for the repair process to complete.
  5. Once done, try to launch the Sims 4 game and see if it opens without any issues.

If this method does not work for you, you can try the following potential fix to resolve the issue.

3]Exclude The Sims 4 from your antivirus

Maybe your antivirus tool sees The Sims 4 executable file as a threat, and as such, it is blocked in one form or another. To fix this, it would make sense to make sure The Sims 4 is no longer considered a threat by adding it to the exclusion list.

Open the Settings app

The first thing to do here is to run the Settings application by clicking on the Windows key + I. The Settings app should appear immediately.

Go to Virus & threat protection

After opening the Settings app, you should now go to Protection against viruses and threats. This can be done by clicking Privacy and Security > Windows Securityand from there go to Protection against viruses and threats as soon as possible.

Proceed to Add or remove exclusions

The next step is to click on Managed Parametersand once you have completed this task, then you need to select To add Where Remove exclusions which are under Exclusions.

Add The Sims 4 as an exclusion

In the new window, you should see a button that says Add Exclusion > Folder. Locate the folder containing The Sims 4 and select it. Finally, restart your computer and check again if The Sims 4 is working properly.

4]Check mods in The Sims 4

Mods used in Sims 4 can be a reason for not being able to launch the game. Therefore, you can try removing mods in Sims 4 and then see if the problem is fixed. Here’s how:

  1. First, open the Documents > Electronic Arts > The Sims 4 folder and navigate to the Mods folder.
  2. Now cut all the files and then paste them to your desktop.
  3. Then try to open the game and see if you can launch the game.

If so, you can be sure that the mods were causing the problem in question. You can try moving the mods one by one to the original folder and analyze which one was causing the problem.

5]Reinstall The Sims 4 or Origin Client

If none of the above solutions work for you, chances are you are dealing with corrupt installer files. This might be the reason why you are unable to open The Sims 4. Therefore, you can try reinstalling the game then see if the problem is fixed. Sometimes the problem can be with the Origin client. In this case, you can try uninstalling Origin and then reinstalling it on your PC.

Why does The Sims 4 keep crashing?

This is a question that many people ask, so let’s try to answer it very quickly because of its importance. OK, so if your version of The Sims 4 keeps crashing regularly, chances are it has something to do with an outdated or missing graphics card driver. Moreover, overclocking your computer could be one of the causes of the game crashing. And on the other hand, one might suffer from corrupted game files.

The Sims 4 Not Loading After Recent Update

In some cases, The Sims 4 will not load if an update was recently downloaded and installed for the game. This can be a problem, so what to do? Well, the best thing to do here is to just repair the game through Origins. If that doesn’t help, you should clear Origins’ cache and restart your computer.

Read: Best High Quality Video Games for Windows from Microsoft Store.

The Sims 4 Not Responding or Working

Comments are closed.